-
Identify and develop training programs to enhance technical skills, product knowledge and customer service skills within the service desk team Resolution of tickets; analysing and resolving service requests
-
on special projects, as required. Working relationships: You will report to the LMB Archivist and Engagement Officer. The Archive is part of the LMB Public Engagement Team, and you will develop good
-
that arise when the COO and/or the Scientific Operations Manager are not available for advice or to address the problem themselves. This will require you to develop a good understanding of the workings
-
of the group as well as internal and external collaborators To assist others and co-supervise students when required Person Specification 1 Education / Qualifications / Training required (will be assessed from